Universal is looking for an energetic and enthusiastic individual with a positive attitude to join our team as; Operations Support Agent

No. of Vacancy: 01

KEY DUTIES / RESPONSIBILITIES

• Responsible for the monitoring of bookings via email for the following tour operators: TUI Deutschland - TUI Austria - TUI Suisse - TUI Holland - Airtours - Flextravel - Voegele Reisen – Jetair
• All Reservation should be checked for all arrivals one week in advance, after the confirmations have been received.
• All requests should be answered within 24hrs.
• If no flight details mentioned on the booking, always check from Iris System and sent to resort.
• Resorts request for a forecast should be informed immediately with the help of booking list from Iris System and send by e-mail.
• Daily filling should be done and maintained.
• Other than above, all below should be regular checked and monitored.

1. RESERVATION CHECK-UP
2. REQUEST FOR DIVING LUGGAGE
3. STOP SALE
4. MAT (Maldivian Air Taxi) RESERVATIONS
5. BOOKING FORECASTS FOR HOTELS
6. FLIGHT DETAILS

REQUIREMENTS
• GCE A’ level “A” or “B” pass in English and Mathematics
• Minimum TWO years’ experience in the field
• Excellent English communication and interpersonal skills
• People oriented and results driven
• Ability to work odd and long hours

Supporting Documents includes:
Application Letter
CV / Passport Size Photograph / ID card copy Educational Certificates, including results sheet Experience letters / Police Report

Application Deadline: 18th February 2022 before 1400hrs
(Only short-listed candidates will be notified)

Please send us your application along with supporting documents to;

Human Resources Manager Universal Enterprises Pte Ltd,
39 Orchid Magu, PO Box 2015, Malé 20-02, Republic of Maldives Fax: (960) 3332276. Tel: 3332293
Email: [email protected]