Ensure smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of Operations manager, training, responsible and perform any other duties might have requested by Operations Division Manager.

LOCATION: Thulusdhoo

Responsibilities:
•    Responsible for all Hotel Reservation.
•    Handling of correspondences. 
•    Allocate daily tasks to Reservations staffs.
•    Review reservation booked daily.
•    Review arrival report daily.
•    Responsible for preparation of occupancy forecast.
•    Responsible for training staff.
•    Responsible for implementation of policies and procedures.
•    Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
•    Ensure special handling of repeats guest and very VIP guest.
•    Observes and ensures that proper telephone manners of reservations staff daily are maintained at all times
•    Follows up tentative bookings and update reservation status
•    Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
•    Review room blocking for Long Stay. Suites and special group request.
•    Supervising of Group Reservations.
•    Maintain cordial relations with commercial clients.
•    Responsible for work schedule

Salary
Attractive salary package

Interested candidates may send their CV along with copy of National ID card/passport and academic certificates in strict confidence to [email protected] on or before 20th June 2022.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR AN INTERVIEW.

Madihaa Company Pvt Ltd
M. Dharavandhooge Uthuruge, First Floor
Lainoofaru Magu, 20223, Male'
T: +960 3328827
F: +960 3313936
E: [email protected]
W: www.madihaa.mv