Assistant Officer - Customer Service

Allied Insurance Company

Application closed on Mar 03, 2024


Location
Male' City
Job type
Full-time
Salary
Not stated
Reference
None
Sector
Private (Other)
Vacancies
1
Min experience
2 - 5 years
Min Qualification
A Level

Description

Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)

 

REQUIREMENTS

  • IGCSE/GCE O’Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
  • 2-3 years of work experience in a call centre or customer service support will be a plus
  • Computer skills with knowledge of MS Office Applications
  • Excellent verbal and written communication skills in Dhivehi and English
  • Excellent inter-personal skills and ability to work in a team environment
  • Able to work independently and adhere to tight reporting deadline
  • Pleasant personality

 

RESPONSIBILITIES

  • Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
  • Provide products and service information
  • Manage customer accounts and resolve customer complaints
  • Promptly attend to inquiries made by customers at the Customer Service
  • Provide support and information to other departments

 

REMUNERATION & BENEFITS

  • Attractive salary based on qualification and experience
  • Annual Bonus
  • Flexible Leave Arrangement
  • Sales Incentive
  • Health & Life Insurance Plan
  • Third Party Credit Schemes
  • Staff Loan Scheme
  • Learning & Development

 

How to apply

Interested candidates, please apply online from our website; https://jobs.allied.mv/ on or before 03 March 2024 - 15:30 hrs.
 
Only shortlisted candidates will be called for interview and for more information call us at 1600
(All prospective employees must pass a background check)