Job Profile & Responsibilities
- Have to work in shifts on roster basis.
- Responsible for answering , handling and directing all incoming calls of the Bank.
- Responsible for providing timely solutions to customers by utilizing excellent in depth product knowledge and standard operational procedures.
- Ensure that the job responsibilities are carried out, and or managed in order to ensure the smooth functioning of the operations.
- Maintain excellent customer service standards whilst maintaining utmost confidentiality of the customer information.
- Adhere to the systems and procedures prescribed for the operations of the Bank.

Applicant’s Profile
- Excellent listening skills along with verbal communication skills.
- Confident in dealing with customers in a friendly and professional manner.
- Applicant must possess excellent problem solving and analytical skills.
- Ability to multi-task, set priorities and manage time effectively.
- Pro-activeness, leadership qualities and proven ability to work under own initiative.
- Prior experience in a Call Center will be an advantage.

Qualifications and Requirements
- Minimum 5 credit passes in GCE O-Level/ Cambridge Examinations.
- Age limit between 16 to 21 years

Remuneration
Successful candidate will be paid MVR 8,000 per month.

Application Deadline: 09th April 2022

Interested and qualified candidates can submit the updated CV, ID Card copy & copies of educational certificates to [email protected]
Only shortlisted candidates will be called for interview. For more information, call: +960 3332668