Universal is looking for an energetic and enthusiastic individual with a positive attitude to join our team as; Cargo Agent (Emirates PSA/CSA)

KEY DUTIES / RESPONSIBILITIES:
• Collecting relevant flight documents from shippers
• Monitoring of loading at warehouse
• Attend to all system work towards enhancing customer satisfaction, which includes, issuing of airwaybills, cargo manifesting, cargo arrival notification, finalization process and filing all related documents as per the defined standard procedures.
• Actively participate at the regular team briefings to be aware of the new products, policies and procedures introduced by Emirates SkyCargo.
• Study and be conversant with Emirates Cargo and Mail Handling Manual and ensure those related tasks are carried out diligently.
• Execute all the job functions and duties that needs to be performed either at the airport or at the office
• Ensure that all customer complaints received are objectively investigated and liaise with team members and the leadership team to recommend remedial / corrective actions / speedily solutions.
• Maintain cargo stationery stock levels (tags, checklists, docs pouches) and inform Station In-Charge when low on stock.

REQUIREMENTS:
• Minimum 1 year experience in airline industry
• GCE O’ level pass in Mathematics and English
• Good communication and interpersonal skills
• Good computer knowledge
• Flexible to work in shifts duty/ at odd hours and with multi nationals

Supporting Documents includes:
Application Letter
CV / Passport Size Photograph / ID card copy Educational Certificates, including results sheet Experience letters / Police Report
Application Deadline: 06th March 2022 before 1400hrs
(Only short-listed candidates will be notified)

Please send us your application along with supporting documents to;
Human Resources Manager Universal Enterprises Pte Ltd,
39 Orchid Magu, PO Box 2015, Malé 20-02, Republic of Maldives Fax: (960) 3332276. Tel: 3332293
Email: [email protected]