Brotherhood Group of companies is looking for Call Center Agents to join our team.

Main Responsiblities:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Collaborate with other call center professionals to improve customer service

Requirements:

• Completed A'level / O'levels
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired.

Intrested Candidates please send your CV , ID card Copy to [email protected]