To handle sales inquiries and manage reservations for both the hotel and liveaboard experiences
Assisting guests throughout the booking process, providing information about available accommodations, amenities, and activities.
Responding to customer inquiries promptly and professionally via various communication channels, such as email, phone calls, and in-person interactions.
Guide guests through the reservation process, ensuring accurate and timely bookings while adhering to the hotel and liveaboard policies and procedures.
Conduct sales activities to promote the hotel and liveaboard services. This includes actively engaging with potential customers, answering sales queries, and assisting in the development and execution of sales strategies.
Maintaining organized and up-to-date records of reservations, customer preferences, and special requests will be essential.
Coordinate with other departments within the hotel and liveaboard to fulfill guest requirements and ensure a seamless experience throughout their stay or liveaboard trip.
To deliver exceptional service, facilitate smooth reservations, support sales efforts, and contribute to creating memorable experiences for guests
Exceptional communication and customer service skills are paramount in this role to provide personalized assistance and ensure guest satisfaction.
Attention to detail, organizational abilities, and multitasking skills will contribute to efficient reservation management.
How to apply
To apply for the position, please email the below listed documents:
CV & Certificates
Passport Sized Photo
National Identity Card
Police Report
MGH Group of Companies
Male' City
MGH Group of Companies has passed 15 years of service excellence in industries, such as trade, transportation, logistics, supply, transportation, security, fire safety, training, real estate, tourism, fisheries, and also construction.